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Appointments
Book or cancel an appointment at our GP surgery.
Before you book an appointment
See a pharmacist
Many conditions can be treated without the need to see your GP.
Who to see?
Advice
Please make a selection to reveal who's best to deal with your condition.
Self-care
Help and support available from many National and Local Organisations
Book an appointment
Urgent appointments
If you feel that your problem is urgent, you should tell the receptionist and every effort will be made for you to be seen the same day.
If the doctor needs to see you in person or you would prefer a face-to-face appointment, we will invite you to come in.
Ways to book
- Request an urgent appointment online
- If you are unable to use the online service, you can telephone:
- Hanham and Oldland surgeries - 0117 9352 318
- Almondsbury Surgery - 0145 4613 161
- Pilning Surgery - 0145 4632 393
Extended Access
We also have extended access available. See our Out of Hours information.
Book a Routine Appointment
Ways to book
- Request an appointment online
- If you are unable to use the online service, you can telephone:
- Hanham and Oldland surgeries - 0117 9352 318
- Almondsbury Surgery - 0145 4613 161
- Pilning Surgery - 0145 4632 393
- Visit one of our practices
Sickness Certificates (Fit Notes)
You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.
Travel Vaccinations
Information and advice for travelling abroad.
Home Visits
The doctors are happy to visit people at home if they are housebound or genuinely too unwell to come to the surgery.
Home Visits are, however, very time-consuming and reduce the number of appointments we are able to offer – doctors could see 4 or 5 people at the surgery in the time taken for just one visit. At home we have limited access to records and equipment so care is generally better delivered in the surgery.
As a rule, we ask that patients come to the surgery whenever possible even if it means asking a relative or friend to bring you or getting a taxi. Children can almost invariably be brought to the surgery rather than seen at home.
We are only obliged to visit at home on the grounds of clinical need and not because of difficulties with transport.
If you think you may need a home visit, please try to call your surgery before 10am. Visits are usually done over lunchtime and in the afternoon.
- Hanham and Oldland surgeries - 0117 9352 318
- Almondsbury Surgery - 0145 4613 161
- Pilning Surgery - 0145 4632 393
The doctor may call you before coming out to visit to see if there is another way to help you with your problem.
Change or cancel an appointment
Please give us as much notice as possible so we can offer your appointment to someone else.
To cancel your appointment:
- Cancel using our online form
- Cancel using our online service
- Use your NHS account (through the NHS website or NHS App)
Out of hours
Enhanced Access
All our practices are working hard to ensure that you have access to additional appointments outside of our normal hours. As a result you may be offered an early morning or evening appointment. If this is something you would prefer please ask about availability when booking an appointment.
Life Threatening
Call 999 or go to A&E now if:
- you or someone you know needs immediate help
- you have seriously harmed yourself – for example, by taking a drug overdose
A mental health emergency should be taken as seriously as a medical emergency.
Urgent But Not Life Threatening
Visit an urgent care centre if:
- You have an urgent medical issue requiring on the day attention
Non-urgent
Use NHS 111 if:
- You need help now, but it’s not an emergency
There will be someone to provide you with advice and to direct you to a clinician if it is necessary.