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Prescriptions
Ordering a repeat prescription
- Please allow us 48 hours (two working days), to process your prescription request.
- We do not accept repeat prescription requests over the phone.
- It is also worth noting that if you order your medication through a pharmacy instead of directly with the surgery you will need to add an additional 2 working days for the request to be complete as the pharmacy will need to pass the order to us and also collect it again (This includes the pharmacy that is situated within the Hanham Surgery).
When you order a prescription online, you can have it sent electronically to a pharmacy of your choice. This is called a nomination.
Ways to order as a Hanham and Oldland surgery patient
- Request using your NHS account (through the NHS website or NHS App)
- Telephoning one of the local pharmacies (please check that your pharmacy of choice offers this service).
- Post your request in the box located at either our Oldland or Hanham Pharmacies.
Please always remember to ensure that you have adequate supplies of medication to cover holiday periods and that you allow extra notice for orders around bank holidays.
Severnvale PCN Prescription Hub
All prescriptions for Almondsbury and Pilning Surgeries are managed by the Severnvale Primary Care Network Prescription team at the Prescription hub hosted at Almondsbury Surgery.
How to order:
- Request using our online services
- Collect a form from reception or use the last prescription form if possible (this is the list of authorised medications that was attached to your last prescription) and return to the Surgery using the red prescriptions box in the surgery– these will then be scanned over to the hub.
- By Post: to Severnvale Prescription Hub c/o Almondsbury Surgery, Sundays Hill, Bristol, BS32 4DS
Most of the Severnvale pharmacies run their own repeat prescribing service, whereby they re-order on your behalf based on your anticipated need. However if patients top up from other sources or from the surgery, then unnecessary medicines may be dispensed.
Your Local Pharmacy
Pharmacy Ordering / Collection Service
Pharmacies offer a prescription collection service from our Practice
Your pharmacy can also order your medication on your behalf. This saves you time and unnecessary visits to the Practice. Please contact the Pharmacy of your choice for more information if you wish to use this service.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription, please contact us.
Further prescriptions information
Medication reviews
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
Prescriptions charges
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
Over-the-counter medications
If you think that you know what’s wrong with you then ask your pharmacist for advice about treatment that you can buy.
Conditions include:
- Coughs & colds
- Childhood illnesses
- Throat & sinus infections
- Minor eye conditions
- Earwax
- Hay Fever
- Head lice
- Spots & acne
- Eczema & dry skin conditions
- Athlete’s foot & fungal skin conditions
- Thrush
- Threadworms
- Indigestion & heartburn
- Irritable bowel syndrome
- Constipation& diarrhoea
- Muscle pains & sprains
- Headaches & migraines
- Stopping smoking
- Baby medicines (Calpol, Gaviscon etc)
Even though you may ask your GP for these, they may decline to prescribe them as they may be available for you to purchase at a local pharmacy. If you are in any doubt about your diagnosis, then consult your Doctor or Pharmacist.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.